Privacy Policy

Definition of Personal Information

“Personal Information” means information that identifies you, either alone or in combination with other information. Examples include your name, email address, phone number, mailing address, and information relating to your LexisNexis consumer report, dispute, or legal inquiry.

If you retain Consumer Attorneys to represent you, Personal Information may also include Social Security numbers, financial account information, or other information necessary to provide legal services or distribute settlement funds, if applicable.

Information You Provide to Us

When you submit a contact form, request a free case review, or otherwise communicate with us, we may collect information such as:

• Name
• Email address
• Phone number
• State of residence
• Information about your LexisNexis report or dispute
• Any documents you voluntarily provide

Providing this information is voluntary; however, certain information may be necessary to evaluate your inquiry.

Information Collected Automatically

We and our service providers may use cookies, log files, analytics tools, and similar technologies to collect information automatically, including:

• IP address
• Browser type and operating system
• Pages visited
• Time spent on the Website
• Referring URL

This information helps us improve website performance, functionality, and user experience.

A cookie is a small piece of data stored on your device. We use cookies to remember user preferences, analyze website traffic, improve functionality, and enhance security. You may adjust your browser settings to refuse cookies; however, doing so may limit certain features of the Website.

We may use third-party analytics providers to evaluate Website usage and performance. These providers may use cookies or similar technologies to collect usage data. This information is used for internal analysis and to improve the Website.

We may use the Personal Information we collect:

• To evaluate your request for a free case review
• To determine whether you may have a claim under the Fair Credit Reporting Act (FCRA)
• To communicate with you regarding your inquiry
• To provide legal services if representation is established
• To improve and maintain the Website
• To comply with legal obligations
• To protect our rights, users, and business operations

We do not sell your Personal Information.

We may share Personal Information:

• With attorneys within Consumer Attorneys, PLLC for case evaluation
• With co-counsel or referral attorneys, where appropriate and consistent with confidentiality obligations
• With third-party service providers (such as hosting providers, analytics providers, or IT support services) who assist in operating the Website
• As required by law, court order, or legal process
• In connection with a merger, acquisition, or asset transfer

Personal Information provided in connection with a potential attorney-client relationship will be handled with appropriate confidentiality protections.

Submitting information through this Website does not create an attorney-client relationship. An attorney-client relationship is formed only through a written agreement signed by both parties. Please do not submit sensitive or confidential information unless instructed to do so by an attorney.

We use commercially reasonable administrative, technical, and physical safeguards to protect Personal Information. However, no data transmission over the Internet can be guaranteed to be completely secure. We cannot guarantee the absolute security of your information.

This Website may contain links to third-party websites, including LexisNexis Risk Solutions or regulatory agencies. We are not responsible for the content or privacy practices of those third parties. We encourage you to review their privacy policies independently.

We adhere to the standards described in this Privacy Policy and do not monitor or respond to “Do Not Track” browser signals.

If you access this Website from outside the United States, your Personal Information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using this Website, you consent to such transfer.

This Website is not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under 13.

California residents may have additional rights under applicable privacy laws, including the right to request access to or deletion of certain Personal Information.

To exercise your rights, please contact us at: [email protected]

We do not sell personal information.

We may update this Privacy Policy from time to time. Changes will be effective upon posting the updated policy on this page. Continued use of the Website constitutes acceptance of any revisions.